Bringing Comfort to Your Doorstep – Worldwide

Our Commitment to You

At Dunelm Shop, we understand that transforming your bedroom into a personal sanctuary begins the moment your quality bedding arrives. That’s why we’ve designed a delivery service that’s as reliable and comfortable as our products. Serving discerning homeowners and comfort-seekers worldwide, we ensure your journey to better sleep starts with seamless delivery.

Shipping Options Designed for Your Convenience

Standard Shipping – £12.95

Perfect for when you need your bedding essentials promptly. Our standard service offers:

  • Carriers: DHL or FedEx – trusted global partners
  • Processing Time: 1-2 business days
  • Delivery Time: 10-15 days after dispatch
  • Tracking: Full tracking provided

Free Shipping – Orders Over £50

Ideal for complete bedroom transformations and larger orders:

  • Carrier: EMS (Economical Mail Service)
  • Processing Time: 1-2 business days
  • Delivery Time: 15-25 days after dispatch
  • Minimum Order: £50 or more
  • Perfect for: Bedding sets, duvets, and mattress toppers

Global Reach with Careful Consideration

While we proudly serve customers worldwide, we currently cannot deliver to some remote areas in Asia and selected remote locations. During checkout, our system will automatically verify if we can deliver to your address.

Please Note: Delivery times are estimates and may be affected by customs procedures, weather conditions, or other factors beyond our control. We appreciate your understanding.

From Our Warehouse to Your Sanctuary

Every Dunelm Shop product is carefully packaged to ensure it arrives in perfect condition, ready to transform your bedroom. Our process:

  1. Order Processing: 1-2 business days of careful preparation
  2. Quality Check: Each item inspected before dispatch
  3. Eco-friendly Packaging: Sustainable materials protecting your premium bedding
  4. Dispatch Notification: You’ll receive tracking information via email

Flexible Payment Options

To make your shopping experience as comfortable as our bedding, we accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Our Satisfaction Promise

If your items don’t meet your expectations, we offer a 15-day return policy from the date of receipt. Your satisfaction is our priority, reflecting our commitment to quality without compromise.

Need Assistance?

Our customer care team is here to help with any delivery questions:

Email: [email protected]

Address: 25 Chelmer Village Way, Chelmsford, GB CM6Z 5CH

We’re committed to ensuring your Dunelm Shop experience is as restful as the sleep you’ll enjoy on our bedding.

© 2024 Dunelm Shop. Transforming bedrooms into sanctuaries, one delivery at a time.